Thank you for your interest in our Better with a Cup of Coffee store. To best answer your questions as quickly as possible, below are a few bits of information that very well may get you what you need. Should you have a more detailed questions on another topic that this information does not address, please email us at info@betterwithacupofcoffee , and we will get back to you within 1-2 business days.
Q.) How do I purchase items?
A.) All products that are available to order, prices, details & sizing details are available on the website. We try our best to give accurate sizing details to help you make an informed decision on what's best for you.
Q.) Will you be getting more of out of stock items?
A.) If an item is still visible on the website and listed as 'Sold Out', we are working to restock this item. No, we do not have any firm delivery dates on out of stock products. No, we do not offer Pre-Orders. If an item you are looking for is not shown on the website, we no longer carry this and are unable to get it back in stock.
Q.) How do I receive restock notifications?
A.) If you would like to be notified the minute a style or new arrival is restocked you may sign up for a newsletter to get new products alerts.
- Q.) How do return items that don't work for me?
- A.) You can find the full detailed Return Policy here on our website: CLICK HERE
- Q.) How do I get a problem with my order fixed?
- A.) Should there be a problem with your order in regards to damage or receiving the wrong item, please email us within 4 days of receipt at support@betterwithacupofcoffee and we will get back with you asap.
- Q.) Can I make an exchange?
- A.) We do not offer exchanges. This is due to order volume & high risk of sellouts. If you are needing a different size, we suggest promptly placing a new order for it before it sells out. And following up with the return of the original.
- Q.) Do you offer wholesale?
- A.) we do not offer any of our products for wholesale purchase.
- Q.) Can the retailers sell their products on your online store?
Thanks for shopping with Better with a Cup of Coffee, and we hope this information has been helpful!